Terms & Conditions

This website www.koli.com.au (site) is owned and operated by JMJ Distribution TA Koli Fashion House or "Koli".

The following Terms and Conditions govern the access to, and use of, the Koli service, website, online store and products. Click here to see our Privacy Policy.

Koli asks all customers to read the following carefully before making a purchase. Once you have engaged with our service, we will assume you have read our Terms and you will, therefore, be bound by them, at all times, without exception. 

Any reference to ‘us’, ‘our’ or ‘we’ refers, at all times, to Koli Fashion House. Any reference to ‘you’ or ‘your’ refers to our customers and website visitors.

 

Your access and use of the Site is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained within and anywhere on the Site.

Koli reserves the right to amend any part of the Terms at any time without prior notice. Your continued use of the Site after such changes constitutes your acceptance of the variations. We recommend re-visiting this page periodically to review the Terms.

Your use of and/or continued access to the site constitutes an agreement by you that you accept and agree to abide and be bound by the Terms as amended. If you object to any of the Terms, or any amendments, your only recourse is to immediately discontinue your use of the Site.

If you violate the Terms, Koli may immediately terminate your right to use and access the site.

 

 

OUR SERVICE

Koli proudly designs and produces women's fashion made to be "forever wearable" because we believe nothing our customers like is ever out of style.

Koli welcomes everyone to use and enjoy the products and service/s we have to offer. We do, however, reserve the right to refuse access to those that we deem as having misused our service in any way, in contravention of our Terms and Conditions or otherwise.

We retain the right to make amendments to our service, brand, products or prices, at any time without notice or consequence.

 

 

USE OF SITE

Any unlawful use of the site or action which violates any right of Koli is prohibited by the Terms or potentially detrimental to the image or reputation of Koli. In particular, it is a condition of your use of and/or access to the site that you do not do any of the following:

  • disrupt or interfere with in any way the site or the content;
  • disrupt or interfere with in any way any server, software, hardware or equipment, operated by Koli or third parties, that is connected to or via the site;
  • violate any applicable law, statute, ordinance or regulation;
  • distribute through the site (or send to email addresses listed on this site) any inappropriate communication in any form, including obscene, harassing, pornographic, abusive, slanderous, defamatory, vulgar, threatening or offensive material; or
  • bypass any security mechanisms imposed by the site.

Koli reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of any use of the site.

 

 

INTELLECTUAL PROPERTY

The content on www.koli.com.au including all information, data, text, graphics, images, sound files, software, advertisements and other material (Content), is and remains at all times the property of Koli and its licensors and is protected by Australian and international copyright law.

The Content must only be used in accordance with the Terms and any additional terms and conditions specified by the licensors of the Content. In particular, you must not:

  • download, republish, retransmit, reproduce or otherwise use any item of the Content as a stand-alone file;
  • modify or otherwise make derivative works of the Site or the Content;
  • remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Content;
  • use any data mining, robots or similar data gathering or extraction methods; nor
  • use the Site or the Content other than for its intended purpose.

All names, logos and trademarks are the property of Koli. Nothing should be construed as granting any licence or right to use any name, logo or trademark without the express prior permission of Koli or the relevant contributor.

We reserve the right to refuse access or take further action, including legal, against persons who violate our rights as intellectual property holders.

 

 

ORDERS AND PAYMENT 

Customers are always welcome to browse products available for purchase on the site and are encouraged to contact us for further information or recommendations.

Once you have selected your chosen products, you will be prompted through our online checkout. You will be required to provide us with certain pieces of personal information, in order to successfully confirm your order. Refusal to provide one or more of the required pieces of information may affect your ability to place an order with Koli.

Please ensure all of the personal details you have entered are complete and accurate, particularly your shipping address. We are unable to re-direct orders once they have been shipped, and any errors in shipping address will result in the loss of your order.

Full payment is required at the completion of checkout. If for whatever reason, payment cannot be taken, you are free to make further attempts, however, we cannot provide a guarantee that your desired stock will remain available.

Once payment has cleared, you will receive an order confirmation via e-mail, including an order number, which is to be quoted in any customer service correspondence with our Koli Boutique customer service team.

 

 

CANCELLATION POLICY

Please be advised that once an order has been processed, we are unable to amend or cancel, due to the fast processes we have in place. 

 

 

SHIPPING & DELIVERY

Please refer to the WHOLESALE SHIPPING & DELIVERY section of our Wholesale Terms & Conditions.​

 

 

PROMOTIONS

Koli may occasionally run sales and/or promotional offers for our customers, followers and website subscribers. These may be advertised through our social media accounts or e-mail promotions.

Special offers may include, but are not necessarily limited to: special prices, discount codes, giveaways, competitions, two for one offers, or spend and save offers. Each promotion will run for a limited time only and may have specific conditions or guidelines, which must be fully complied with, without exception, in order to validly redeem the promotion.

Some promotions may require you to share personal information with Koli. Any information shared in this capacity will be dealt with, at all times, in accordance with our Privacy Policy. Please refer to this policy for more information. Special or sale prices may only be applicable for certain periods of time.

Discount codes must be entered at checkout, before proceeding to the payment page. No discounts will be applied retrospectively. Discounts and offers cannot be used in conjunction with any other offer and postage fees may apply. Online at franklyeco.com only one coupon code can be applied.

Prizes won in promotional giveaways are not transferable or redeemable for cash.

Koli reserves the right to modify, suspend or cancel any promotion at any time, without consequence.

Promotions (competitions and giveaways) promoted on our social media accounts, including Facebook and Instagram, are in no way sponsored, endorsed or administered by, or associated with, Facebook and/or Instagram.

All entries are open to residents of Australia only who are aged 15 years and over and have an account on Instagram and/or Facebook, enabling them to submit an entry in accordance with the entry details specified in the promotion post.

Instructions on how to enter each competition or giveaway form part of the conditions of entry as outlined in our Promotion Terms & Conditions. By participating, entrants agree to be bound by these conditions.

 

 

PRIVACY

We know your privacy is important to you, as it is important to us too. Koli handles all your private and personal information sensitively and confidentially. For more information on our privacy practices and procedures please see our Privacy Policy.

 

 

E-NEWS SUBSCRIPTION

Approved Wholesalers on www.koli.com.au will automatically be added to our e-newsletter list so we can keep you up to date with the latest products, promotions, sales, giveaways and more available on the site.

You may unsubscribe from receiving such marketing communications at any time using the unsubscribe function at the base of our email/s or by emailing us at hello@koli.com.au and you will always be welcome to re-join us.

   

 

LINKS TO THIRD PARTY WEBSITES

Throughout our website and associated social media, we may provide links to third-party websites. These links are provided for your enjoyment or information. The material and content made available throughout these links are not intended as a representation of Koli or our employees or opinions. Following these links is always at your discretion.

Koli is not responsible for policing the services, policies or practices of these third parties. We will not be held liable for any loss, damage or any other consequences that may arise out of the use of third-party websites or services.

 

 

LIABILITY AND INDEMNITY

To the maximum extent permitted by law, Koli cannot be held liable or responsible for any loss or damage that any person may suffer as a direct or indirect result of accessing our website or utilising our service or products.

   

 

These Terms and Conditions are current as at May 2023.