Privacy policy

 

At Koli Fashion House we value our customers (you) and understand your privacy is important. Please know your private and personal information is always dealt with carefully at all times. This is so you can feel safe and secure during your time shopping online koli.com.au

 

The following Privacy Policy has been prepared to provide you with transparency on how we will request, collect, store and handle your personal details.

 

As a website user and/or customer is is important to read this policy carefully before engaging with our service and making a purchase. Once you have placed an order, we will assume you have read, understood and consented to the use of your information in any and all of the ways outlined below, and in any way incidental to those uses in the ordinary course of our business at Koli Fashion House or "Koli".

 

 

USE AND STORAGE OF INFORMATION

All personal information, excluding payment details, will be stored on our confidential database. Information will only ever be accessed when it becomes necessary to us in order to fulfil a business or customer service obligation to you such as delivery of an order or customer inquiry.

The only people with access to your information are authorised employees of Koli The Label. Information is treated as highly confidential by anyone who has access to it. We will never share your information with any third party, including for the purposes of marketing.

Any information no longer required, or which you have asked us to remove, will be permanently deleted or otherwise destroyed.

 

Messaging Terms & Conditions


Koli Fashion House | 176 Portrush Road Trinity Gardens SA AU 5068


General


When you opt-in to the service, we will send you a message to confirm your signup.


By opting into messages, you agree to receive recurring automated marketing and informational text messages from Koli Fashion House. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.


Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Koli Fashion House. Koli Fashion House reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Koli Fashion House also reserves the right to change the short code or phone number where messages are sent.


Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.


Your consent to receive marketing messages is not a condition of purchase.


Carriers


Carriers are not liable for delayed or undelivered messages.


Cancellation


You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Koli Fashion House again, just sign up as you did the first time and Koli Fashion House will start sending messages to you again.


Info


Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at sales@koli.com.au.


Transfer of Number


You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at sales@koli.com.au. The duty to inform us based on the above events is a condition of using this service to receive messages.

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Messaging Terms Changes


We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.